Bitex UAE is a fully regulated and compliant financial exchange. It follows a strict Anti-money laundering (AML) and Know your customer (KYC) policy. In order to secure your funds and give no way to frauds on our platform, we request our customers to follow these policies and be a part of the Bitex family.
You can read the complete AML/KYC policy here.
The Exchange platform is developed using the latest technologies and we have followed the best development practices to reduce the risk of fraud. We use numerous measures like 2fa, email verification, IP blocking, mobile verification and also manually verify unusual account activity and transactions in order to provide a secure experience. All the identity documents submitted to us also remain securely stored in a remote database with highest standards of encryption in order to maintain user privacy.
The digital asset wallets are secured using the multi-signature technology. There are 3 keys for each wallet stored in different locations and at least 2 of the 3 keys are required for a transaction to process.
All the transaction that happen on Bitex UAE are posted on the Blockchain and we provide a Transaction ID for you to verify the transaction on websites like Blockcyper or Etherescan.
All the account information is securely stored with us and we suggest our customers to follow proper practices to protect their accounts. We require Email and Mobile verification to access the account and unrecognized IP addresses need to be verified through email.